New Contract Award
Elite are pleased to announce that for the second consecutive year, we have been awarded a major contract with ISS Facility Services UK for the Planned Preventative Maintenance and Reactive Essential Maintenance of Security Systems for John Guest.
We will be working across a growing portfolio of seven industrial factory processing estates on access control and CCTV Security.
Over the last two years I have use Elite Security and Maintenance for CCTV, Access Controls and door maintenance. As a supplier I have found their knowledge second to none and the service delivery is excellent.
There have been numerous critical issues that needed urgent attention and due to the callout system they maintain, I am please to say they respond faster than any other supplier I have used and always aim to carryout a first time fix. Engineers will remain on site until matters are resolved and evidence of this has been a recent repair where the engineer remained on site until 01:30am in the morning from 9am the previous day to ensure the system was repaired and fully up and running.
I have no hesitation in supplying this testimonial due to the quality of work, cost effective approach and always being there at the right time. The reaction to tasks is always with a sense of urgency as is the resolution.
They have been a great service provider that maintains their relationships with their clients in order to constantly improve their services.
Mark Dawes – ISS Account Manager and RWC John Guest